Terms and Conditions
I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed and that I assume all responsibility for typographical errors. By submitting my order to Whizz Prints I agree to the Whizz Prints Terms and Conditions set out below. These terms and conditions apply to Mumbai Printers.com customers as well, as Mumbai Printers is now acquired by Whizz Prints.
Terms and Conditions:
PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
1. ORDER APPROVAL
Customer is fully responsible for final proof and layout approval prior to the printing process. Whizz Prints is NOT LIABLE for errors in a final product caused by any of the following reasons: Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Finished Product Size
2. CUSTOMER CONTENT
All information, data, text, photographs, graphics, messages or other materials supplied by the customer ('Content') are the sole responsibility of the customer.
Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content, you agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of India, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of India; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of Whizz Prints or any third party. Whizz Prints does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will Whizz Prints be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services, are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, junk mail,spam,chain letters,pyramid schemes, or any other form of solicitation. You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.
You acknowledge that Whizz Prints does not pre-screen Content, but that Whizz Prints and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that Whizz Prints may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Whizz Prints, its users and the public.
3. PAYMENT MODE
After merging of Mumbai Printers, both Mumbai Printers and Whizz Prints e payment partner is CC Avenues and amount is credited to NIDELAB company account.
4. LIMITATION OF LIABILITY
In no event shall Whizz Prints or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not Whizz Prints has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from Whizz Prints or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall Whizz Prints be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.
6. CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format in desired resolution. Whizz Prints is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes. All artwork, designs and images must be provided in minimum of 300 DPI and CMYK color mode. Whizz Prints is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.
7. COLOR PROOFING & MATCHING
Whizz Prints is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density. While Whizz Prints will try it's best to match the gradient density of each color , Whizz Prints is not liable for the final appearance of a color and the same shall not be entertained reasons for cancellation of order.
Also all banner media like flex, star flex, vinyl, eco vinyl or sunboard media may results into pixelated/grainy output as its not used for short distance viewing. Output of the banner media will not match with that of paper media. As banner media is to used for distance viewing pixelation will not be that visible and will not be considered as a reason for cancellation of the order. Though if there is any defect with either the product printed on wrong media or wrong product delievered, we will refund the entire order amount.
8. ORDER CANCELLATION
Kindly note that orders cannot be cancelled under any circumstances except uploaded orders in which there is some design error and those that can't be processed.
9. RETURNS AND REFUNDS
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error i.e. lesser quantity printed excluding 5-10% over and under run, printed on lesser thickness paper and printing of wrong artwork file, we will re-print the order & ship it to customer at no additional cost within 7 Days. No Refunds or Credit. In case of products which we are unable to print due to certain technical, design or quality issues, order will be cancelled and product cash back will be given i.e. the order amount can be utlized by customer to order some other products from our website. Customer must notify Whizz Prints within 48 hours of order acceptance to notify any defects discovered in the ordered product failing which Customer is deemed satisfied with the product. Where replacement is appropriate, Customer must first return 100% of the received product within 14 days (on their own expense) from the time when the ordered product delivery was taken, in case customer fails to return goods within 14 days, no request for cancellation, reprint or refund will be entertained.
All disputes are subject to Gurgaon Jurisdiction.
10. ORDER SHIPPING AND DELIVERY
While Whizz Prints will use reasonable efforts to prevent delay of delivery schedules, in no case shall Whizz Prints be liable for any consequential or damages resulting from any delay in shipment or delivery. Whizz Prints shall not be liable for delays in shipments caused by weather conditions, shipping company delays or any other circumstances.
For delivery delay due to courier agencies, Whizz Prints will not be liable for any refund/compensation more than amount for which courier agency is liable. If we/courier agencies are unable to deliver product in max 14 days, we will refund the entire order amount to your account which you will receive in max 7 days.
Unexpected equipment failure, malfunction and or technical problems may delay the printing process. However, technical difficulty will not be the grounds for order cancellation.
11. CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is returned to Whizz Prints due to an error made by the customer in submitting the proper shipping address,Whizz Prints will reship the package with corrected address and charge an additional shipping fee for the shipment.
12. OVERRUNS AND UNDERRUNS
Overruns and underruns not to exceed 5% of quantity ordered shall constitute an acceptable delivery.
The customer affirms ownership or publication rights to all artwork, photos and other materials submitted for printing and agrees to indemnify and hold harmless Whizz Prints from any and all loss, cost, expense and damages on account of any and all manner of claims, demands, actions and proceeding that may be instituted against Whizz Prints on grounds that printing violates any copyright or any proprietary right of any person, or that it contains any matter that is libelous or scandalous, or invades any persons right to privacy or other personal right, except to the extent that Whizz Prints contributed to the matter. The customer agrees to, at the customer's own expense, promptly defend and continue the defense of any such claim, demand, action or proceeding, that may be brought against Whizz Prints provided that Whizz Prints shall promptly notify the customer with respect thereto.
14. DESIGN ARTWORK POLICY
Whizz Prints will not be liable for any error in the uploaded design/design uploaded in different version and the same needs to be checked by you before uploading/sending your design file. Spot UV on visiting cards are offered complimentary and design portion should be highlighted in black where spot uv is required, in case the file is uploaded without any highlight, the spot uv will not be applied. In case uploaded file is not a correct print document, we will intimate customers, asking them to send print ready file within 72 hours of placing the order. Kindly note due to heavy load it may take us 24 hours to approve your reuploaded design.
Customer are requested to check design file before placing the order. In case customer is unable to provide the correct printable design within 60 days of placing the order, the order will be cancelled and the order amount will neither be refunded nor adjusted against other orders.